Email: [email protected]
Phone: (404)380-1978
1224 Collier Rd. NW
Atlanta, GA 30318
MONARCH RUGS respects your privacy and it is of utmost importance to us. Before using this site and/or submitting your personal information, please review this policy thoroughly. This policy describes how we collect (directly or indirectly), use, share or otherwise handle the information from our Site/s' customers & visitors. The primary aim of collecting this information is to improve your browsing/shopping experience and provide relevant information about our products & services in an efficient manner. Should you choose not to disclose your personal information, please do not provide the same to us. Your usage of the site will automatically mean you consent to our privacy policy. For any questions, comments or suggestions, please contact us at:
It can be through various channels like your use of our Site/s (including mobile devices) for registering, buying, etc., communicating or using applications by emails, phone, tablets or other smart devices, social media interactions on our or third party websites like Facebook,You Tube, Twitter, etc., visiting/participating in any event, promotion, sweepstakes or survey that we may hold, viewing/responding to our online ads/newsletters, etc., etc. This list is not exhaustive and may further be expanded by us or as the technology & its usage proliferates.
We may collect personal information that you voluntarily provide us while contacting, registering or buying from us like name, email ID, phone #, gender, age, etc., which may be saved in a data base to facilitate serving you. When you make a purchase, we collect payment information like credit/debit card, checking account, bank, PayPal or other such accounts, gift card, driving license or other ID, etc., etc. If you apply for deferred payments/loan, extensive additional information may be collected as per the requisite loan application. Extent of other information collected depends upon how you use our Site/s or services like receiving newsletters, joining a survey, event or a promotion, emailing your family, friend or others, your reviews, etc.,etc. You may not be able to use all the features of the Site/s in absence of some of this information. Additionally, we may collect your purchase history, billing & shipping addresses, etc., etc. Some other technical information like browser, TCP-IP address, operating systems, device, your location, date, time and duration of stay, pages accessed, etc., etc., may automatically be collected through aggregated tracking. This helps us make our Site/s user-friendly and design it/them in a manner so that we are able to serve our Site/s visitors/customers to their maximum possible satisfaction.
The information provided voluntarily by you or otherwise collected may be used for presenting relevant information and/or products you are interested in, interactively or otherwise, provide better & user-friendly personalized service, process your orders, manage other Site/s' features like newsletters, surveys, promotional or other events, rewards, contests, customer loyalty programs etc., for which you have opted in or consented to, enforce our agreements with you, inform about any changes in our policies, terms & conditions, etc., prevent fraud or other illegitimate activities. The information collected is not sold, traded or transferred to third parties, which excludes, ourselves, our partners and all other people hosting and/or serving the Site/s, helping to conduct our business or otherwise instrumental in communicating, processing, shipping/delivering your orders and/or returns, etc., as long as they agree to keep the information confidential. Non-personal information may be provided to our advertisers, marketers and other third parties so that our users/visitors get the information pertinent to their needs or liking. We may use unidentifiable personal and/or online information of our Site/s users/visitors to identify which areas or pages or items on our Site/s attract more traffic and/or are more liked and to what extent (not individually but as an aggregate). This enables us to manage our Site/s in a way which is most useful to our visitors. We may, however, release any or all such information to local, State or Federal authorities when asked to do so under the prevailing laws.
We may use “COOKIES” and other online tools to identify & recognize your browser (you may choose to turn these off but your Site/s experience may not be as much rewarding and some services we provide may not work at all or work properly) and collect some online information like items in your shopping cart, your shopping patterns based on past and/or current Site/s visits, etc. We may also engage with third parties to help us analyze the information collected but they are not allowed to use this information except to help us provide better service to our visitors. All these tools helps us provide our visitors easier Site/s navigation & better site experience. Also, we may collect general overall data about visitors' Site/s' interactions and traffic patterns to further make them more user friendly & helpful in offering you what you are looking for. You may check your browser to turn these cookies/online tools off if you so choose.
As a strict policy, without the explicit consent of parents'/legal guardians' consent, we do not collect children's personal information if we get to know the Site/s' visitor is a child below 13 years. Even if it has been collected unknowingly, we take all possible steps to delete it at the earliest possible, provided we are made aware of this situation by the parents or the legal guardians of the child. Such information is not used at all except for any personal precautionary measures to safeguard the child's interests as per the prevailing laws. Please contact us if you believe your child has provided us his/her information.
We contract with or engage outside parties to perform various functions like executing, shipping, delivering your orders/returns, processing payments, sending printed mails/emails or other communications, advertising (print, online or other media), etc. They may have access to some and/or all personal information but are not supposed to use it for any other purpose except for the specific functions they are designated to perform. We do our best to protect your information with them but will not be liable for any leakage of such information despite our best efforts to do so.
Any interactions or communications between you and us through various marketing channels or social media platforms like Twitter, Facebook, Linked In, etc., whether initiated by you or us, directly or indirectly, will be governed by this privacy policy as well as those of that specific social media or marketing channel being used, as applicable, relevantly with respect to various provisions of the respective policy. Depending upon the privacy policy of the social media, etc., in question, relevant to your account, we may access and use some or all of the information, including log-in information, that you provide to such social media. Conversely, the social media in question may also be able to access the information that you provide to us. We have no control over these media or channels and cannot be held liable for anything whatsoever in such a case. Therefore, to manage the privacy of your information, please review the privacy policies/settings options of the social media in question with respect to your account.
In case you use mobile device to visit the Site/s, we may collect geographical data, type of device, UUID, etc. This info is solely used to present you with up-to-date applications & features and to advertise or promote items or services of your liking in line with the kind of your device.
Any references or links provided to outside parties or sites are done in good faith and we cannot be held liable for their privacy practices as we have no control over them. Please review their privacy policies, credentials, reliability or websites before providing them any information. Also, some other features like social media buttons (e.g. “Like” or “Share This” of Facebook) or widgets or activity feeds may be present on these Site/s and they may show some of your information on this Site through use of cookies or otherwise. When you interact with these, privacy of your information is treated as per the privacy policies of those third parties providing these features.
We take all the reasonably possible steps to secure and protect the information that you provide voluntarily or collected otherwise by industry-standard firewall & other protection systems. Only few chosen people can access this information. Exceptionally sensitive personal information like credit card numbers, security codes, etc. are encrypted & protected with SSL which is also an industry-standard. We keep updating, as soon as we possibly can, our security procedures as & when new protection systems become available. The third parties who facilitate hosting the site, processing of orders/returns, payments, delivery of merchandise, etc., etc. (as mentioned in detail in above paragraphs) have access to some of this information to perform the functions they are supposed to execute. However, without restricting the scope of this Privacy Policy or Terms of Use of this site we would like you to realize that despite utmost efforts & precautions, however, it is not possible for us to 100% guarantee the security & privacy of your information and we cannot be held liable for any such loss whatsoever arising out of your usage of our Site/s. You are advised to take any or all the other steps, should you feel you are not feeling secure, in using our Site/s. You automatically consent to the terms of any current Privacy Policy by using our Site/s.
Please contact us for details of third parties with whom we may share your information at the time of your request. We shall provide you the same as extensively as possible. Also, for removal of unwanted information pertaining to California minors below 18 years, please contact us and we shall remove the said information as soon as prectically possible and it will not be available publicly. However, it may not be totally removed from our systems.
This policy may be modified from time to time. The current version in force will automatically show on our Site/s when you log in whether it is any older or any modified version. Therefore, we advise you to check the current version in force whenever you log in. Your usage of the Site/s at any given time automatically implies your agreement to the terms of the Policy effective at that time. Therefore, we notify you to review this Policy as & when you log in so that you are aware of any changes that may have occurred since the last time you logged in.
Please go to “My Account” section of the Site and delete, change or modify whatever information you want to. However, some information may still be kept for any transaction that is still being processed or for maintaining records. Similarly, some emails, etc., which are already in the pipeline, may still go through even after you have made changes to the information in your account.
This site is being hosted in the USA and accordingly your information will be stored, processed or otherwise dealt with as per this Privacy Policy and the prevailing Laws of the USA and/or the prevailing Laws of the City of Atlanta, Fulton County, State of Georgia in the USA, as the case may be, with respect to the relevant provision/s of the Laws of the respective authority.
If the whole or part/s of our Site/s host (Monarch Rugs) is acquired or sold or merged with or otherwise transferred to a new entity/person, in whatever mode or shape of transaction, your information may be disclosed for valuation or other purposes, as per the terms of such terms Transfer or sale or merger and may ultimately be a part of the assets transferred/sold/merged to such new person or entity.
City of Atlanta, Fulton County, State of Georgia in the United States of America, will be the only jurisdiction for any legal procedures. All legal notices, documents or communications, etc. must be sent by Registered Mail, Return Receipt Requested or by a nationally recognized courier to the address in the first paragraph above.
